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Maintenance Co-ordinator/Team Leader
Cambridge (Full Time, Permanent) £18,000 - £24,000 / Year (Dependent on level of experience)
Maintenance Co-ordinator/Team Leader - Cambridge, Cambridgeshire
Our client is a highly successful organisation within the Maintenance Industry, specialising in installation, refurbishment, maintenance and fit-out of well known retail establishments.
Due to continued growth, they are now looking to recruit a Maintenance Co-ordinator to effectively administrate the Maintenance and Small Works areas of the business with emphasis on customer satisfaction.
As the department is growing, along with the continued growth of the company, this role would also suit someone at a more Supervisory/Team Leader level and the salary would be reflective of this, dependent on the skills and experience offered by the successful applicant.
Reporting to the Facilities Manager, the job will involve -
• To administrate maintenance and small works to meet contract requirements. • Organise and manage direct workforce and sub-contractors under various maintenance and small works contracts. • Organise and manage works to meet contract timescale criteria. • Produce and monitor weekly client reports and internal control documents to meet customer requirements. • Update client open call reports from customer helpdesk. • To manage and liaise with existing and new clients. • Cost Reactive Maintenance jobs and enter onto client valuations. • General office and filing duties. • Answering of telephones and logging call details. • Provide holiday cover within the department. • Booking maintenance calls onto TABS and passing to an engineer (limited dependant on staff numbers). • Receives orders for small works, logs them onto TABS, makes up the job pack for the Project Manager (PM) and emails the details to the PM. • Costs maintenance calls for various clients. • Undertakes any other general administration duties and any other tasks required.
Skills and Abilities:
• Previous experience in a similar environment, such as maintenance or engineering would be considered a distinct advantage. • Proven customer service experience is essential. • Must be competent with Microsoft Office (Excel/Word). • Must have excellent written and oral communication skills. • Must be proactive & an excellent team worker.
MJ Recruitment Solutions regret that only successful applicants will be responded to.